MSP Command Center

Everything your MSP team needs, in one place.

SupportPilot is the all-in-one command center for managed service providers. Tickets, clients, devices, invoices, and reporting — with real-time updates, role-based access, and a lightweight agent that monitors endpoints without slowing them down.

99.9%
Uptime SLA
<2s
Response Time
Live
Real-Time Updates
24/7
Monitoring

Built for MSPs, by MSPs

Stop juggling five different tools. SupportPilot combines your PSA, RMM dashboard, invoicing, and reporting into a single platform your team will actually enjoy using.

Smart Ticketing

Voice, email, Microsoft Teams, and web portal — every ticket lands in one unified queue with live SLA tracking and automatic prioritization.

Client Management

Full client profiles with Microsoft 365 sync, secure credential vault, activity tracking, and onboarding checklists — all in one view.

Device Monitoring

Real-time online/offline alerts, patch compliance, security assessments, and full hardware inventory across every client endpoint.

Invoicing & Billing

Generate professional invoices, track MRR and ARR, and keep your revenue pipeline clear — with QuickBooks-ready exports.

Revenue Reporting

MRR, ARR, CSAT scores, SLA compliance, and technician utilization — live dashboards your leadership team actually wants to see.

Security & Compliance

Two-factor authentication, role-based access control, tamper-protected agents, and full audit trails for every action.

Why MSPs choose SupportPilot

  • Zero-friction setup — download an MSI, install, and the agent auto-enrolls with your tenant in under 60 seconds.
  • DC-safe monitoring — the agent automatically detects domain controllers and switches to a lightweight mode, protecting AD, DNS, and DHCP.
  • Multi-channel ticketing — voice calls, email, Teams messages, and your web portal all feed into one prioritized queue.
  • Mobile-first — the iOS app lets techs triage and respond from anywhere, with push notifications and offline support.
  • Enterprise security — 2FA, RBAC, encrypted credential vaults, HSTS, and tamper-protected agents as standard.
Try it free
No signup required

Explore the full dashboard with realistic sample data. See tickets, clients, devices, invoices, and reports — all without creating an account.

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